Our Response to COVID-19
X
Contact Us

GAF Roofing Frequently Asked Questions

Nothing protects quite like a roof

..and that’s why millions of Americans live, work, and play under quality products from North America’s largest roofing manufacturer… GAF, GIANT’s Roofing Material of Choice!

GAF Roofing FAQ

GAF Asphalt Roofing

Beauty. Durability. Affordability. Color. Energy efficiency. Whatever your priority, GAF likely has the right shingle for your home.

America’s #1 Shingle just got better

More families have found shelter and peace of mind under a Timberline® roof than any other brand. And now, a good thing just got even better…

FREQUENTLY ASKED QUESTIONS

Here we get to work and answer the questions our community + clients ask us most!

What do you mean by “Lifetime Limited Warranty”?

The word “Lifetime” refers to the length of coverage provided by your GAF warranty and means as long as you, the original owner(s) [or the second owner(s) if coverage was properly transferred during the Smart Choice Protection Period], own the property where the shingles and/or accessories are installed.

The Lifetime limited warranty is applicable only to shingles and accessories installed on a single-family detached residence owned by individuals.

For any other type of owner or building, such as a corporation, governmental entity, religious entity, condominium or homeowner association, school, apartment building, office building, or multi-use structure, the length of the warranty is 40 years.

How long do GAF shingles last?

GAF’s warranty, available through a GAF certified installer, System Plus covers 100% of material defects for 50 years, 20 years on 3-Tab shingles.

It covers 100% of installation labor costs for the lifetime of the roof, 3-Tab shingles are only covered 25-30 years for labor costs.

See the GAF Limited Warranty Comparison Guide

Which GAF Warranty should I choose?

All GAF roofing shingles and qualifying accessories (the “GAF Products”) come with the great coverage provided by the GAF Shingle & Accessory Limited Warranty, and you don’t need to do anything at all to get it. In the event you experience a problem with your GAF Products caused by a manufacturing defect, this warranty is a great start. See GAF Shingle & Accessory Limited Warranty for complete coverage and restrictions.

Does my GAF warranty need to be registered?

Neither the GAF Shingle & Accessory Limited Warranty nor the GAF Roofing System Limited Warranty requires registration. Simply hold on to your proof of purchase (such as your contract with your installer, or invoice from the roofing supply store or retail store where you purchased the GAF Products), which will need to be provided to GAF in the unlikely event you experience a problem with your GAF Products during the warranty term and need to file a claim.

Enhanced warranties (such as the System Plus Limited Warranty, Silver Pledge Limited Warranty, and Golden Pledge Limited Warranty) do require registration, but your GAF Certified Contractor will take care of that.

If you purchase an enhanced warranty from a GAF Certified Contractor and do not receive a copy of your warranty and registration within 60 days after the installation is complete, call GAF at 1-888-532-5767, Option 5.

What are the benefits of the GAF Roofing System Limited Warranty?

When you install a GAF Roofing System (defined as GAF Lifetime Shingles plus at least 3 Qualifying Accessories), you are automatically eligible for the coverage provided by the GAF Roofing System Limited Warranty – which provides the same great coverage as the GAF Shingle & Accessory Limited Warranty, but adds Lifetime coverage on your Qualifying Accessory Products.

Depending on what products you install, you may also be eligible for the WindProven Limited Wind Warranty. See GAF Roofing System Limited Warranty for complete coverage and restrictions.

What are the benefits of the System Plus Limited Warranty?

The System Plus Limited Warranty provides all of the same coverage available in the GAF Roofing System Limited Warranty, but the Smart Choice Protection Period is extended from 10 years to 50 years, and tear-off is included (when necessary).

  • See System Plus Limited Warranty for complete coverage and restrictions.

What are the benefits of the Golden Pledge Limited Warranty?

The Golden Pledge Limited Warranty provides all of the same coverage available in the Silver Pledge Limited Warranty, but the workmanship coverage lasts for 20, 25, or 30 years (depending on the type of shingles you choose to install).

What coverage is available for workmanship?

The Golden Pledge Limited Warranty and Silver Pledge Limited Warranty both offer coverage for misapplication of your GAF Products and flashings at valleys, dormers, chimneys, and plumbing vents (“Covered Flashings”).

  • This coverage is also commonly referred to as “workmanship” coverage, and these warranties are only available through GAF Master Elite Roofing Contractors. For a list of GAF Master Elite Roofing Contractors in your area, please visit our contractor locator.  

In the event that GAF determines there is an application error which falls within the scope of the coverage provided for in the Golden Pledge or Silver Pledge Limited Warranty, GAF will arrange to have your roof repaired or, at its sole option, will provide you with replacement GAF Products and reimburse you for the full reasonable cost of labor and other materials to repair your roof, including Covered Flashings. See Golden Pledge Limited Warranty and Silver Pledge Limited Warranty for complete coverage and restrictions.

What coverage is available for algae?

Algae Warranty coverage is available in all GAF warranties covering shingles and accessories. All StainGuard Plus-labeled shingles carry a 25-year limited warranty and 10-year non-prorated period against algae discoloration caused by blue-green algae (also known as cyanobacteria). All StainGuard-labeled shingles and ridge cap shingles carry a 10-year limited warranty and 1-year non-prorated period.

There is no coverage for algae discoloration for any other GAF Accessory Products. The remedy provided in the event of a claim is the reasonable cost of commercially cleaning your shingles or ridge cap shingles, or at GAF’s sole option, replacing the discolored shingles or ridge cap shingles.

See the applicable warranty for complete coverage and restrictions.

What is NOT covered by my GAF Warranty?

Any conditions resulting from anything other than an inherent manufacturing defect in the GAF Products (or their Misapplication if you have a Golden Pledge or Silver Pledge Limited Warranty) are NOT covered.

This includes, but is not limited to, failure to install adequate ventilation. Please be sure to discuss ventilation with your roofing contractor prior to the installation of your new roof.

I personally talk with and quote each of my clients on every project GIANT bids on. I’ll come to your home and we can discuss your expectations and what we can do for your home.

I am not a salesman, so you don’t have to worry about pitches and gimmicks.

There’s no obligation to buy while we’re discussing your options, and you can be sure that there are no hidden fees in our price quotes. I am simply invested in making sure you can get the best product for your budget and style.

I’ve been in this business for a long time, I’m knowledgeable and confident in our products, and customer satisfaction is and has always been my top priority. Giant was the first Authorized Marvin replacement window contractor in Westchester. Marvin has trained our window replacement teams on all factory-certified installation protocols. In 2018 we were named ARC of the year the first in our market! If you need replacement windows or windows for new construction – let’s talk! Marvin is a fantastic solution for homes in Westchester.

Perry Hayes – Owner